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Business Intelligence for
the Insurance Industry
Insurance companies are required to hold several years’
worth of data at the most detailed level – the
individual transactions. However, the best way to analyse
your data is by summarising it, which if done skilfully
will help avoid many of the problems large volumes of
data can present.
The warehousing of data is in itself a way of summarising
the data. Sometimes data beyond a certain age can be
left behind in the organisation’s operational
systems or archived in some way.
An effective way of dealing with large amounts of data
using Business Intelligence is to analyse the data in
a dimensional hierarchy, using say, a ‘powercube’,
then drill through to detail on the data that interests
you. For example, by looking at the cube you might find
a particular type of policy you want to examine in more
detail for a particular quarter. Once this is highlighted
you can then drill through to a report that shows this
particular policy and quarter in much more detail.
The insurance industry is rich in metrics such as gross
premium, earned premium, net premium, gross net premium,
and so on. This means it is ideally suited to multidimensional
analysis using tools such as Powercubes, dashboards
and metric scorecards.
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